Bolt's managers were promoted fast across 40 markets. A Lab series gave 29 of them the tools to build high-performing teams.

Bolt's managers were promoted fast across 40 markets. A Lab series gave 29 of them the tools to build high-performing teams.

Indrusty

Mobility & Transportation

Year Founded

2013

Headquaters

Tallinn, Estonia

Employess

4,000+

Results

The Numbers That Matter

Leaders developed

29

Countries

18

Mission completion

92%

Capability Growth

41%

Learning experience

9.4/10

Facilitator Rating

4.5/10

Challenge

  • Fast promotions — Headcount doubled in a year, and many managers were promoted before they had the skills to match.
  • 40 markets — Teams were spread across geographies with very different realities.
  • First development experience — For many, this was the first leadership development they'd had at Bolt.
  • Busy season — The Lab series ran alongside demanding strategic planning.

Solution

  • Discovery and selection — Participants selected with Bolt's leaders across verticals, geographies and experience levels.
  • One focused Lab series — A focus on high-performing teams, using the Flipped Lencioni and (B)AMP motivation models.
  • The Mission — Each manager built a 'Team Success Contract' with their own team.
  • Peers and coaching — Application sessions, integration sessions, missions and a direct manager review.

Outcome

  • All nine skills up — Confidence rose in every assessed skill, from +15% to +214%.
  • High attendance — 100% attendance at the skill-build workshops across both cohorts.
  • Missions completed — 92% mission completion across the two cohorts.
  • Peers mattered — Participants called peer learning across verticals a key value driver.
FAQ

Straight answers to the questions we hear most before a Lab begins.

01
How fast can a Lab actually launch?

A Lab can typically launch within three weeks of the first conversation, depending on availability and the scope of Discovery.

02
Do you customise the Labs?

Yes. The core capability remains consistent, but the scenarios, language, discussion and Mission are adapted to your organisation.

03
What does "applied in role" mean?

Participants use the capability on a live workplace challenge between sessions. They return with evidence, questions and insight from what happened.

04
How do you measure whether it worked?

We combine baseline and follow-up capability assessments, Mission completion, participant and facilitator insight and evidence of behaviour change.

05
What's the commitment for one Lab?

One Lab and no long-term commitment. Once impact is proven, we can connect it to a broader series or curriculum.

06
How much does a lab cost?

Investment starts at £475 per participant per Lab.