How the London Stock Exchange Group turned technical experts into global people leaders.

How the London Stock Exchange Group turned technical experts into global people leaders.

Indrusty

Financial Services

Year Founded

2005

Headquaters

London, UK

Employess

25,000+

Results

The Numbers That Matter

Leaders developed

180

Cohorts / Countries delivered

9 / 4

NPS

80

Leadership capability growth

79%

Confidence applying skills

9.1/10

Learning transfer score

9.3/10

Challenge

  • A new engineering strategy — A global strategy rollout needed leaders who could build aligned, high-performing teams.
  • Experts into leaders — Highly capable technical experts were stepping into people leadership without the skills to match.
  • Four hubs — Leaders spread across Bucharest, Bangkok, Hyderabad and Bangalore needed one consistent approach.
  • Built for engineers — The program had to translate engineering principles into practical human leadership.

Solution

  • Discovery-led design — Interviews with senior engineering leaders and a cultural and skills-gap analysis across every site.
  • Global delivery, local relevance — Local expert facilitators adapted examples while keeping one shared leadership framework.
  • Applied learning — Interactive workshops, Peer Review Circles and missions applied directly in participants' teams.
  • Hybrid by design — A mix of virtual and in-person delivery balanced flexibility and connection.

Outcome

  • One framework — A consistent leadership framework across four engineering hubs.
  • Strategy into objectives — Leaders translate strategy into clear team objectives, ownership and measurable outcomes.
  • Better collaboration — Shared language, expectations and feedback practices across sites.
  • A senior-ready pipeline — Participants progressing into expanded leadership roles.
FAQ

Straight answers to the questions we hear most before a Lab begins.

01
How fast can a Lab actually launch?

A Lab can typically launch within three weeks of the first conversation, depending on availability and the scope of Discovery.

02
Do you customise the Labs?

Yes. The core capability remains consistent, but the scenarios, language, discussion and Mission are adapted to your organisation.

03
What does "applied in role" mean?

Participants use the capability on a live workplace challenge between sessions. They return with evidence, questions and insight from what happened.

04
How do you measure whether it worked?

We combine baseline and follow-up capability assessments, Mission completion, participant and facilitator insight and evidence of behaviour change.

05
What's the commitment for one Lab?

One Lab and no long-term commitment. Once impact is proven, we can connect it to a broader series or curriculum.

06
How much does a lab cost?

Investment starts at £475 per participant per Lab.